How to Create a Culture of Accountability

Does your organization value accountability? Most of the companies I work with struggle with accountability to some degree. Without accountability, everything else suffers. When we diagnose the level of accountability in an organization, it always comes down to the same two things: implicit vs. explicit expectations, and how well the leaders walk the talk. The…

Operationalize Love in Business for Competitive Advantage

There’s been a lot of talk about the value of Operationalize Love in Business lately, at least in my world. Forbes ran an article about how to operationalize love. It was an interview with Steven Farber, author of Love Is Just Damn Good Business. Farber is quoted as saying, “leaders have to bear the responsibility…